All previously synced articles appeared to have lost the association and the articles are now orphaned

Description

THis is the second time this has happened. All the articles that we had pushed from Confluence Cloud into Zendesk have become orphaned and are not getting updated.

  1. I need to know how to fix this for the current articles

  2. How to prevent this in the future

Environment

None

Activity

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Kolibri Digital
February 25, 2020, 9:13 AM

Thank you for creating a ticket, could you please reach out to support@kolibridigital.com so we can look into that issue?

The info provided here is not sufficient to reproduce it

Have you re-installed the add-on?

Assignee

Kolibri Digital

Reporter

Anonymous

Labels

None

Priority

Medium
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